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Making A Complaint

When things go wrong we want to make it as easy as possible for our customers to make a complaint. You can therefore raise a complaint through any of the following channels:

  • Contact your Internal Account Handler directly;
  • Call any of our Customer Services Team on 01260 292300;
  • Send an email to;
  • Send a letter;
  • Click here to make a complaint via our website;

Make A Complaint Ltd, Roe Street, Congleton, Cheshire CW12 1PS • Registered in England & Wales • Reg No 2924550
Tel: +44 (0)1260 292300 • Fax: +44 (0)1260 292300 • Email:
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