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Quality Policy

The company is committed to:

  • Developing and maintaining a Quality Management System (QMS) that complies with the international standard ISO 9001;
  • Documenting procedures;
  • Providing staff with continuous training;
  • Making the continual improvement of products, processes and systems an objective for every individual within the organisation;
  • Continually reviewing and improving the organisation's performance;

Nicky Struthers
Quality Manager

14th July 2010

ISO 9001
Our People
Quality Policy
Complaints Ltd, Roe Street, Congleton, Cheshire CW12 1PS • Registered in England & Wales • Reg No 2924550
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